FAQ

 

🧱 BlockMagix – Frequently Asked Questions

 

1. What is BlockMagix?

BlockMagix is a magnetic building block set designed to spark imagination and creativity. Each block connects easily, allowing kids to build endless creations while improving problem-solving and motor skills.

2. What ages is it suitable for?

Recommended for ages 4 and up. The blocks are large enough for safe play and perfect for both younger builders and older kids who love to get creative.

3. Are the blocks compatible with other sets?

Yes! BlockMagix is designed to work seamlessly with other major magnetic block brands, making it easy to expand your child’s collection.

4. Is it safe for children?

Absolutely. All blocks are made from BPA-free, non-toxic ABS plastic and meet UK and EU toy-safety standards.

5. How long does shipping take?

Orders are processed within 1–2 business days.

 

• US delivery: 7-11 working days

• International delivery: 10-21 working days

 

6. Do you offer returns or exchanges?

Yes, we offer a 30-day money-back guarantee. If your product arrives damaged or you’re not satisfied, contact us at support.blockmagix@outlook.com and we’ll make it right.

7. How can I contact support?

You can reach our friendly support team anytime at

📩 hello.blockmagix@outlook.com

We typically reply within 24 hours (Mon–Fri).